To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask for your cat to be brought in a carrier.

Appointments can be scheduled by phone or email. Our first appointment of the day is 9:40am. If you do need to cancel your appointment, please call or email us with your name, phone number, cat’s name, and appointment time. If you need to cancel your surgery appointment, please allow 24 hours notice. If your cat is prone to going “AWOL” while outdoors, we strongly recommend that you keep your cat indoors overnight, prior to coming in to the clinic.

Surgery drop off times are between 7:30 am and 8:30 am. We will require you to fill out a consent form before leaving your cat. Please remember to take food away at 10 pm the night before surgery, though water is allowed overnight.
If you are coming in for an abdominal ultrasound, please fast your kitty for 12 hours before the ultrasound so as not to interfere with the images.

Different appointment types require different staff type and scheduling time, but we try to match up our availabilities with what works best for the client! We have both healthy annual appointments available, as well as sick or injured cat appointments. If you suspect that your cat needs an emergency appointment, please call ahead to the clinic to speak with a veterinary assistant who may be able to direct you to the clinic, or assist in easing your fears.