250.475.2287

Payment Options

We require payment in full at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Debit, American Express, and cash.

Meeting the Cost of Care

Our pets provide us with fun, companionship, and unconditional love. In return, we incur the responsibilities that go along with pet ownership, including veterinary care.
The American Animal Hospital Association strongly suggests that all pet owning families assess their financial situation and consider their ability to meet unexpected expenses that may be incurred for veterinary care.

For some families, these expenses may be met through existing savings. Others may be able to use credit card reserves or medical payment cards (see below for further information). Some families should consider budgeting for these expenses and still others may want to consider protecting themselves through pet health insurance policies.

Financing

Scratchpay provides financing for veterinary treatments, emergencies, hospital stays, dental work and more. Applying for Scratchpay is very simple and can be done online.

Pet Health Insurance Options

As the cost of living increases, so does the cost of health care, whether it be human or animal. There are a variety of options that are available to ensure you are prepared for accidents and illness, as well as yearly wellness vaccines and exams and dental cleanings. Below are a list of pet health insurance companies for you to consider.

Pets + Us
Trupanion

Last Updated: August 20, 2021

Dear Clients,

With recent changes to restrictions on businesses, we have made some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

  • For your safety, and the safety of our staff and community, clients will not be allowed to enter the building. Upon arrival, please call us from your vehicle for further instructions.
  • Place your cat (in carrier) on the wicker table by the front door. Step back 6-feet to the designated yellow line or yellow boxes. A team member will retrieve your cat and obtain information from you. Please wear a mask at all times when engaging with our team members.
  • One of our veterinarians will examine your cat either over the phone in the exam room with large window for your viewing or as a drop off. Questions and concerns will be addressed over the phone and treatment plan arranged.
  • Continue the use of credit cards and e-transfers as the preferred payment method.
  • Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
  • If you are ill and/or showing symptoms: fever, dry cough, respiratory issues, chest pain or traveled in the last 2 weeks, please call us to reschedule your appointment OR have a friend or family member (not residing in your house) bring your cat in.

    3. OPERATING HOURS

    We are OPEN with the following hours:

    Monday, Wednesday, Thursday, Friday: 7:30am - 6:00pm
    Tuesday: 7:30am - 7:00pm
    Saturday: 9:00am - 4:00pm
    Sunday: CLOSED

    NEW PET OWNERS

    Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - Your dedicated team at Pacific Cat Clinic